Mac App Store Won't Download Or Update

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If you can’t download or update any apps, including free apps, and you see a message about billing or payment, learn what to do.

If you want to update apps, you can update them manually or turn on automatic updates. But if your app won't update or is interrupted while it's downloading, try these steps:

Mac Sierra Won't Open Any Apps

Connect to Wi-Fi

Looks like your computer is running a operating system we no longer support, but you can still download and play your games using an older version of Origin. For Windows XP or Vista, click here to download. For Mac OSX 10.7 or 10.8, click here to download.

Mac
  1. The Mac App Store sometimes throws out odd errors when you try to download and install software, errors that lack information on Apple’s support pages.
  2. The App Store warns me about quitting 1Password, clicking Continue should quit the app (it does with all other apps I install via the store). Instead the App Store puts up the dialog again and again. I have to manually go into 1Password Mini and choose to quit 1Password completely before the App Store can update the app.
Update

If you’re using cellular data or Wi-Fi and have issues with an app, try to connect to another Wi-Fi network. Learn how to connect to Wi-Fi on your iOS or iPadOS device, on your Mac, or on your Apple Watch.

To check your Wi-Fi connection, try streaming a video from the Internet to see if it loads quickly. Or contact your Internet provider for more help.

Mac App Store Won't Update Or Download Anything

Pause and restart the app download

When you firmly press the app from the Home screen, you might see options to Resume Download, Pause Download, or Cancel Download. If the app download is paused, tap Resume Download. If it's stuck, tap Pause Download, then firmly press the app again and tap Resume Download.

Mac Won't Open Any Apps

Restart your device

If the app appears on your Home screen but is dim or has a white grid with gray lines on it, don't delete the app. Restart your device, then go to the App Store and redownload the app. Learn how to restart your iOS or iPadOS device, Apple Watch, or Apple TV.

If you delete an app, you might lose the content associated with it.

Get more help

If you still have issues with apps on your device, contact Apple Support.